Privacy Policy

Fanvault ("we," "us," "our") operates the creator platform available at fanvault.com. For any privacy-related inquiries, please contact us at legal@fanvault.com.

2.1 Information You Provide

• Account information: username, email address, password (encrypted);
• Profile information: nickname, bio, photos, interests, country, language, gender, body type;
• Identity verification: government-issued ID and selfie (for creators only);
• Payment information: payout details (Paxum email, bank details) for creators;
• Communications: messages sent through the Platform.

2.2 Information Collected Automatically

• IP address and approximate location;
• Browser type, device information, and operating system;
• Pages visited and time spent on the Platform;
• Cookies and similar tracking technologies.

• To provide, operate, and improve the Platform;
• To process payments and manage payouts;
• To verify your identity and age (KYC compliance);
• To communicate with you about your account;
• To detect and prevent fraud, abuse, and violations of our Terms;
• To comply with legal obligations;
• To send service-related notifications (not marketing without consent).

For creators, we collect and store government-issued identification documents and selfies for age and identity verification purposes. This data is:

• Stored with encryption on secure servers;
• Accessible only to authorized staff for verification purposes;
• Retained for as long as your account is active and as required by law;
• Never sold to third parties.

We maintain these records in compliance with 18 U.S.C. § 2257 and applicable regulations.

We use cookies and similar technologies to:

• Keep you logged in (session cookies);
• Remember your age verification;
• Analyze Platform usage and improve our services.

You can disable cookies through your browser settings, but this may affect Platform functionality.

We do not sell your personal information. We may share your information with:

• Payment processors: to process transactions (CCBill, Paxum, Payoneer);
• Cloud service providers: for hosting and storage;
• Law enforcement: when required by law or to protect against illegal activity;
• Business transfers: in the event of a merger, acquisition, or sale of assets.

We retain your personal information for as long as your account is active or as needed to provide services. Upon account deletion:

• Profile information is deleted within 30 days;
• Identity verification records are retained as required by applicable law;
• Transaction records are retained for 7 years for tax and legal compliance;
• Content you have uploaded may remain on the Platform until explicitly removed.

Depending on your location, you may have the following rights:

• Access: request a copy of your personal data;
• Rectification: correct inaccurate data;
• Erasure: request deletion of your data (subject to legal retention requirements);
• Portability: receive your data in a portable format;
• Objection: object to certain processing activities.

To exercise these rights, contact us at legal@fanvault.com.

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our legal bases for processing include:

• Contract performance: processing necessary to provide our services;
• Legal obligation: compliance with applicable laws;
• Legitimate interests: fraud prevention and Platform security;
• Consent: where you have given explicit consent.

You may lodge a complaint with your local data protection authority if you believe your rights have been violated.

We implement industry-standard security measures including:

• SSL/TLS encryption for all data in transit;
• Encrypted storage for sensitive data;
• Regular security audits;
• Access controls limiting who can view personal data.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Fanvault is strictly for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal information, we will immediately delete it and terminate the associated account.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Continued use of the Platform after changes constitutes acceptance of the revised policy.

For any privacy-related questions, requests, or complaints:

Fanvault – Privacy Team
Email: legal@fanvault.com
Cyprus